Frequently Asked Questions
Our product range comprises individual safeguards as well as multiple safeguards.
We would be pleased to assist you in determining the optimum solution.
Go to account managers
We offer various solutions to securely charge your presentation goods.
We always give you:
3 years on alarm control centres
2 years on security cables
6 months on charging adapters
We offer you a wide portfolio of solutions. To facilitate the search and help you find the most suitable alarm system for your needs, please consult your personal account manager, who will be pleased to assist you.
For your initial order, please contact your account manager.
We would be please to assist you in preparing your order and compile the most suitable products for your needs.
For follow-up orders, log in to our webshop and place your order directly or register by e-mail to firstname.lastname@example.org
To find out what the status of your order is, please consult your account manager or write an e-mail to email@example.com .
Follow this Link and complete the form. After some time, your account will be activated, and you can place your follow-up orders.
Your account will be activated after it has been reviewed. You will receive an e-mail from us as soon as you are added to our system.
In our guest account, you can see the item number of the various products. In the guest account, you cannot see the prices or place orders.
In our webshop, we mainly offer you spare parts. For this reason, the webshop is only available to existing customers.
New customers are kindly requested to contact their account managers.
Yes. Our new webshop allows several persons to register under one customer name.
You can find your customer number on all invoices you receive from us.
To access the new webshop, please register anew with the webshop.
Go to the registration.
If you have any technical questions concerning our products, please feel free to call the technical hotline.
Tel: + 49 (0) 52 45 / 88 37-280 – You may also contact your personal account manager.
If you need assistance when converting the presentation area, we would be pleased to help you.
Simply contact your account manager. He will take all necessary steps for you.
- Press the P+L key (green housing + green LED) in front of the operating element for three second.
- Press the new operator key in front of the operator element for three seconds.
- A confirmation sound will signalise the successful programming.
- Connect the charging adapter to the security cable.
- Place the security adapter on the base and remove the protective film.
- Connect the charging adapter to the product.
- Centre-align the product on the GH2 safeguard and press it on for three seconds.
- Then lift it up and press it from both sides.
The charging adapter makes sure that the product is always supplied with power, even if the advertising content is permanently active.
In the PREMIUM version, the charging adapter provides additional protection for the product.